Decent cleanliness inside and the staff seemed to genuinely care and were really polite 😊.

the staff were attentive at all times. i had the triple room which was fantastic and beautiful.

The hotel is located within a short walk to the Hakone mountains, offering a great onsen and kaiseki dinner. the room was spacious and beautifully decorated, with a convenient interior design. Its proximity to the Moto Hakone center and train station is a plus.

Conveniently situated in a serene area surrounded by nature. the room was spotless and had a great view of the mountains. A variety of meal options available here 👌.

The room was extremely clean, had a beautiful view, tatami mats, and a lovely bathroom, while the food at the restaurant was fantastic.

A pleasant stay with traditional Japanese accommodation on tatami mats, in a peaceful location with friendly and accommodating staff.

This hotel offers great value for money with its affordable prices. The attention to detail is impressive, from the beautiful presentation of the meals to the stunning views of the mountains from the rooms. The staff are attentive and provide excellent service. The traditional Japanese beds add to the authentic experience.

No significant issues.

The hotel offers amazing value for money with its inclusive breakfast and stunning views from the fourth-floor rooms. The staff is wonderfully attentive, and the basic amenities, like the clean and comfortable rooms, make for a truly pleasant stay.

All in all, everything was more than okay.

This hotel was a fantastic find! The staff was incredibly welcoming and hospitable, and the traditional Japanese room was absolutely charming with its lovely mountain view. Plus, the breakfast was included and was simply delicious; it gave us a perfect start to the day.

All in all, we had a great stay with nothing to complain about.

The rooms were so cool with a sick view of the mountains. We had a blast chilling in the onsen and feeling like total bosses. Plus, they had a sweet DVD player with all the latest flicks to keep us entertained when we needed a break. It was seriously lit!

The only thing we would've asked for is a rad game room or something for teens like us. Don't get me wrong, the hotel was awesome, but a little extra fun for party-loving peeps like us would've taken it to the next level.

Traditional Japanese tatami room. Helpful and accommodating staff. Clean and newly renovated. Private outdoor bath. Lovely traditional room with a view, tea set, wifi, AC, small fridge

We had a lovely stay at this hotel with stunning views from our Japanese style room. The private onsen was breathtaking and very clean. The hotel staff were attentive and accommodating, even creating a special vegetarian menu for us. We loved the convenient shuttle bus stop right outside the property and the location close to the station.

Nothing I didn't like to be fair.

We had the most amazing meals of our lives at this hotel. The presentation and flavor of each dish were exquisite. We also loved the private onsen that gave us a romantic escape and a stunning view of the surrounding hills. The staff was kind, helpful, and made our stay even more special by providing us with recommendations on where to go and eat nearby. the public indoor and outdoor onsen were fantastic and made us feel relaxed.

The uphill walk to the hotel was a bit strenuous, especially for people with mobility issues. However, the hotel's location was perfect for transportation since it was only a few minutes walk from the train station, and there were plenty of transportation options right next to it.

We had an amazing ryokan experience at a hotel in Hakone. Our room had a stunning view of the mountains and we enjoyed both the public and private baths. The meals were delicious and beautifully presented. The staff was very helpful and accommodating. I highly recommend this hotel for a memorable stay.

This hotel has a great location close to the train station and is perfect for exploring the surrounding area. Plus, it's right across from a small cemetery but it didn't really bother us. the rooms are beautiful and perfectly clean, with traditional Japanese bedding and all the amenities you need, such as wifi and AC. the staff is so helpful and polite, and the breakfast is definitely a highlight. You'll get to experience a traditional Japanese breakfast with a lot of different dishes, which will leave you feeling full all day.

The hotel lacks private showers, but using the available onsen for cleaning was not a problem for us.